Terms & Conditions
Tour prices include:
Accommodations, meals, park fees, transfers and sight-seeing as outlined as well as professional English-speaking guides. Your itinerary provides details.
Not included in tour prices:
International airfare and taxes, cost of visas and passports, the purchase of personal items, beverages (unless specifically included in itinerary), phone calls, internet access, medical expenses, vaccinations and medication, excess baggage fees, airport departure tax, gratuities and tips, and travel insurance. Costs associated with changing your itinerary before or during your tour, including additional game drives, are NOT included.
Items included sometimes:
Beverages (water is provided while on tour in the vehicles), internal airfare, laundry services, and Wi-Fi connections.
Be sure to thoroughly understand your itinerary. Talk with us. Discuss where extra money might be needed. Understand the logistics of what, where, why, and how much...
Payment Policies:
Accommodations
All prices are quoted per person based upon double occupancy unless expressly noted. Occasionally last minute changes are made due to local conditions.
Cancellations and Refunds
All cancellations are required in writing. Fax and email are acceptable.
Cancellations made:
Trip Cancellation Insurance
Please consider purchasing Trip Cancellation Insurance as we are unable to make any exceptions to our cancellation policy - even for personal emergencies. Trip Cancellation Insurance covers the cost of your Kalamazoo Safari tour and other travel expenses in case you cancel for any number of reasons. Compare prices and policies at www.insuremytrip.com.
Check your credit card’s travel benefits.
Hold Harmless Policy
Kalamazoo Safari Company will make every attempt to communicate to our in-country partners any concerns or requests that you may have. We will accommodate most of your needs, desires, and special requests. We want you to consider us your East African concierge, but we cannot be held responsible for financial or physical harm caused by hotels, weather, animals, food, or transportation before, during or after your trip.
Kalamazoo Safari Company cannot be held responsible for known personal risks while on safari. Although rare, safaris do include the risk of disease, exposure to animals and elements, bodily harm from transportation accidents, and bodily harm from normal activities. In addition, medical services are not as developed, available, or sophisticated as with those you may be familiar. Managing allergies and medical conditions are the travelers' responsibility. Consult your doctor regarding medications that you should bring with you.
Kalamazoo Safari Company cannot be held responsible for airline policies, additional taxes or fees, airline delays of any kind, lost baggage, abandoned luggage, or physical harm to person or property while in transit to/from or within East Africa. The policies of the airline shall be considered the contract you accept when booking your flights. Kalamazoo Safari Company shall assist you in finding alternative accommodations or transport at your cost if necessary.
Pre-departure considerations; managing unexpected expenses
Trip cancellation insurance is highly recommended.
Accommodations, meals, park fees, transfers and sight-seeing as outlined as well as professional English-speaking guides. Your itinerary provides details.
Not included in tour prices:
International airfare and taxes, cost of visas and passports, the purchase of personal items, beverages (unless specifically included in itinerary), phone calls, internet access, medical expenses, vaccinations and medication, excess baggage fees, airport departure tax, gratuities and tips, and travel insurance. Costs associated with changing your itinerary before or during your tour, including additional game drives, are NOT included.
Items included sometimes:
Beverages (water is provided while on tour in the vehicles), internal airfare, laundry services, and Wi-Fi connections.
Be sure to thoroughly understand your itinerary. Talk with us. Discuss where extra money might be needed. Understand the logistics of what, where, why, and how much...
Payment Policies:
- 20% deposit required upon booking
- Balance due 60 days prior to your departure date.
Accommodations
All prices are quoted per person based upon double occupancy unless expressly noted. Occasionally last minute changes are made due to local conditions.
Cancellations and Refunds
All cancellations are required in writing. Fax and email are acceptable.
Cancellations made:
- 120+ days prior to departure: No cancellation fee. We will refund the deposit.
- 60 – 119 days prior to departure: the 20% deposit is applied towards rescheduling*
- 31 - 59 days prior to departure: 50% of the tour price is refunded; the other 50% is applied towards rescheduling*
- Within 30 days of departure: No refunds. 100% of the tour price is forfeited.
Trip Cancellation Insurance
Please consider purchasing Trip Cancellation Insurance as we are unable to make any exceptions to our cancellation policy - even for personal emergencies. Trip Cancellation Insurance covers the cost of your Kalamazoo Safari tour and other travel expenses in case you cancel for any number of reasons. Compare prices and policies at www.insuremytrip.com.
Check your credit card’s travel benefits.
Hold Harmless Policy
Kalamazoo Safari Company will make every attempt to communicate to our in-country partners any concerns or requests that you may have. We will accommodate most of your needs, desires, and special requests. We want you to consider us your East African concierge, but we cannot be held responsible for financial or physical harm caused by hotels, weather, animals, food, or transportation before, during or after your trip.
Kalamazoo Safari Company cannot be held responsible for known personal risks while on safari. Although rare, safaris do include the risk of disease, exposure to animals and elements, bodily harm from transportation accidents, and bodily harm from normal activities. In addition, medical services are not as developed, available, or sophisticated as with those you may be familiar. Managing allergies and medical conditions are the travelers' responsibility. Consult your doctor regarding medications that you should bring with you.
Kalamazoo Safari Company cannot be held responsible for airline policies, additional taxes or fees, airline delays of any kind, lost baggage, abandoned luggage, or physical harm to person or property while in transit to/from or within East Africa. The policies of the airline shall be considered the contract you accept when booking your flights. Kalamazoo Safari Company shall assist you in finding alternative accommodations or transport at your cost if necessary.
Pre-departure considerations; managing unexpected expenses
- Do you have and understand your travel insurance, health insurance, and medical evacuation policy?
- Do you know your credit card surcharges for international purchases and your bank charges for money advances via the ATM?
- Have you communicated to your credit card company and bank that you will be traveling in East Africa?
- Have you added international texting, data, and phone calls to your wireless plan?
- Do you understand your luggage weight restrictions for all flights?
Trip cancellation insurance is highly recommended.